By Mike Thayer
If you're looking for a weekend trip or a three day getaway somewhere, consider Pzazz in Burlington.
Part of the Catfish Bend Casino & Resort complex, Pzazz and Fun City made for a pleasant stay. There's fun for the kids as well as the adults. The resort features an indoor/outdoor water park, aracade, indoor go-karts, bowling alley, laser tag, the casino, as well as restaurants - visit all without stepping outside!
My three sons enjoyed all the kid stuff, with laser tag probably topping the list. They spent the most time in the indoor water park.
The Edgewater Cafe was a nice buffet style establishment. Eating there twice for breakfast, it was clean, the wait staff was pleasant and they kept coffee cups and juice glasses filled without hesitation.
The only knock on the stay was our hotel room. We booked a "family room" with two sets of bunk beds and a queen size bed. Located on the third floor - the hotel's top floor - it has a balcony overlooking the indoor water park. When checking in, the front desk failed to tell us that the roof was leaking and was dripping down into our room through the ceiling. We walked into the room to see garbage cans lined up in the middle of the floor to collect the water dripping down from the roof. Imagine trying to sleep with that drip, drip, drip noise........ When my wife called down to the front desk, the lady answering the call wasn't really apologetic and tried to excuse it like it had just happened. You would think if they had time to figure out the roof leak was dripping into a particular room, had time to line up garbage cans to collect the dripping water, then certainly they would have had time enough to put a note on the computer check-in screen to at least ask us if we would like to change accomodations. After more talking on the phone, a manager came up to show us connecting rooms on the second floor at no additional charge. We made camp.
And while our rooms were clean, dry and serviceable, you can also tell the hotel is in need of a remodel, with worn carpet, torn wallpaper, stairways needing paint and the like. Hopefully, remodel plans are in the works.
Overall, a plesant stay. Pzazz get 3 out of 5 stars.
Toll Free: 866-792-9948
Fax: 319-753-2224
3001 Winegard Drive
Burlington, IA 52601
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